Returns & Exchanges
At Stella & Chewy's, we want you to be completely satisfied with your fashion purchase. If your new pieces aren't a perfect fit, we offer a seamless 30-day return policy for all unworn items with original tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
- 3.Drop Off Package
Hand your package to any authorized carrier location and ensure you receive a tracking receipt for your records.
- 4.Receive Your Refund
After our warehouse team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.